In a recent College Planning & Management article entitled “The iPhone is Calling: Resolving Rogue Wi-Fi Access on Campus,” Greg Murphy addresses the fears and anxieties of many university IT departments concerning the impact of Wi-Fi smart phones, like the iPhone, on network performance and support costs.

Murphy asserts that to prepare for the ensuing Wi-Fi smart phone flood, IT departments must develop network management strategies that provide the control and visibility needed to maintain secure, supportable networks. He suggests that an effective IT strategy for managing and monitoring wireless infrastructure must address ways to establish controls over network configuration, maintain visibility to every user and device, and sustain an accurate inventory of devices.